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Top Spa Equipment & Supply FAQ

Frequently Asked Questions

What makes Top Spa Supply different from other day spa equipment retailers?
Founded on the idea that spa and salon equipment and supplies shouldn’t just be affordable for larger salon businesses, Top Spa Supply is a wholesale esthetician equipment company with an emphasis on customer service. We want nothing more than for our products to help your business succeed so that you continue to order with us for years to come. We pride ourselves on earning customers for life, and we think that’s a result of our high quality inventory paired with our passion for making clients happy. Place an order with us and find out what makes us the best spa and salon supplier online!

Where is Top Spa Supply located? Do you have a showroom?
Top Spa Supply’s warehouse is located in Sun Valley, CA, a suburb of Los Angeles just north of Burbank. We do have a showroom where you can see many of the products we offer, but it’s best if you call ahead if you’re planning to stop by so that we can make sure we have what you’re looking for already set up and ready for you.

How does your customer service process work?
It’s simple: the guiding mission of Top Spa Supply is to make every single customer happy. We think of our customer service as more like a relationship than a process. If you have a question about your order, about an item you’re considering, or absolutely anything else -- just give us a call or send us an email. Our staff have been in this business a long time, and we pride ourselves on being especially knowledgeable about our inventory.

What can I do if I have a question about an order?
If you have a question about an item or your order, please don’t hesitate to contact us at your earliest convenience. You can email, or call us at 800-246-7946 Mon-Fri 8:30am-5:30pm PST. Our team has been in the beauty salon and spa equipment business for over 15 years, and we think you’ll be impressed with the level of knowledge and customer service you’ll receive from our team. If you’re on the fence about making an order, definitely call us today for additional insight and advice about the products you’re considering.

How is Top Spa Supply able to beat competitors’ prices?
Simply put: we’re a wholesale salon equipment warehouse. We don’t have the overhead that big box retailers and manufacturers do, and we pass those savings on to you by eliminating the middlemen and offering high quality products directly to the spas and salons that will use them.

Have a question that isn’t answered here? Give us a call today at 800-246-7946.